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Consultancy

“Customer satisfaction is our priority”: This is our mantra because BEST Computing provides high value-added consulting and training services.

Thanks to a team of expert programmers and technicians, the client receives constant support and advice on how to use the various technologies.

In fact, BEST Computing maintains partnerships with its customers on a daily basis.

The services offered are as follows:

Feasibility studies

Aimed at defining possible alternatives to solve a specific need, they also include the resulting cost/benefit analysis and establish implementation priorities.

Systems consultancy

Thanks to years of experience, BEST Computing offers consulting services for the implementation of IT infrastructures. It employs staff certified in the latest technologies and whose knowledge spans all key aspects of IT.

Design

Within the broad range of services offered, BEST Computing also offers a wide range of IT solution implementation and management projects to meet specific objectives.

Requirements analysis

This phase involves identifying and studying the properties and functions the information system will need. This phase also establishes the information system's software and hardware requirements..

Architectural design of solutions

Set of project criteria according to which the solution is designed

Software design

Based on the specification resulting from the requirements analysis, the project defines how these requirements will be met, delving into the structure that will be given to the software system to be created.

Software reengineering

It is the reimplementation of an IT system starting from its design, in order to improve or add functionality.

Software

We offer a comprehensive custom software development service, designed to support companies through every phase of the project, ensuring flexibility, quality, and reliable delivery times.
Our approach is based on methodologies Agile, which allow you to quickly adapt to evolving needs and create solutions that truly meet business objectives.

Our working method:

Rapid prototyping

We actively involve the client from the early stages, translating ideas into interactive prototypes to quickly validate requirements and functionality.

Iterative development (Agile/Scrum)

We work in short, incremental cycles, releasing partial, working versions that allow the client to provide continuous feedback.

Scalable microservices architectures

We create modular and independent solutions, promoting scalability, maintainability, and integration with other business systems.

DevOps Integration and Automation

We apply DevOps practices to automate builds, tests, and deployments, reducing release times and increasing software reliability.

Advanced testing and quality control

Each release is validated with automated tests, load tests, and security checks to ensure stability, performance, and standards compliance.

Support

The professionalism and experience of our technical staff allow BEST Computing to guarantee intervention on hardware and software components directly at the customer’s premises or in our company laboratories.

I servizi di supporto che offriamo sono i seguenti:

Help desk

It serves as a first-level help desk and is focused on the subject of assistance. It includes answers to technical how-to questions about using the system and troubleshooting support.

Remote control

A powerful add-on to help desk support (requires remote connection via VPN) that allows for preliminary problem analysis and gathering the information needed to manage an escalated call to the manufacturer's support.

Periodic preventive monitoring

We perform periodic, proactive checks on your IT infrastructure to promptly identify any anomalies or risks. This preventative approach helps reduce downtime, ensure business continuity, and maintain peak system performance.